SearchStar Analytics Conference Programme Unveiled
This announcement was first posted on the SearchStar blog here...
With our analytics & conversion conference ever so slightly over a 4 weeks away - it’s on 27th June - we’ve released a full agenda for the afternoon.
Joining Ryan Webb and Jon Boon from team SearchStar will be an award-winning lineup of industry experts; CX consultant, Alan Colville; Conversational Commerce expert, Lauren Hale; and, Lecturer in Data Science and Artificial Intelligence, Ivan Palomares Carracosa.
What? Analytics & Conversion Conference
When? 27th June, 12.30pm
Where? The Apex Hotel, Bath
Early bird tickets are available and on sale right now! Our conferences always sell out, so make sure you get your tickets today >>>
Alan Colville, Colville
Alan is an award-winning Service Design Consultant living in Bristol. He's spent almost two decades in a variety of roles; the customer experience (CX) guy at large companies like BT and Virgin Media, a UX designer for digital agencies, founder of a web start-up and part of an international cooperative of designers and developers.
Recently, Alan's brought customer-driven research, strategy and design to FTSE 100 companies, Arm and Rentokil Initial. Today, he's using the power of digital to help a Russell Group university transform the services it delivers its students and staff.
Lauren Hale, LivePerson
Lauren is an experienced customer experience (CX) design and B2C marketing consultant. Currently working with LivePerson, the world's foremost AI messaging platform for brands, Lauren helps businesses better communicate with their customers.
LiveEngage, the company's enterprise-class platform, helps global businesses - Adobe, HSBC, EE, IBM, L'Oréal, Orange, PNC, and The Home Depot - engage with their audience more efficiently, saving time and money.
Iván Palomares Carracosa, University of Bristol
Iván is a lecturer in Data Science and Artificial Intelligence at the University of Bristol (UoB), Head of the Decision Support and Recommender Systems Lab at UoB and fellow of the world-renowned Alan Turing Institute.
Iván's research interests include data-driven and intelligent approaches for recommender systems, personalisation for leisure and tourism in smart cities, large group decision making and consensus, data fusion, opinion dynamics and human-machine decision support.