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SearchStar Awarded 2* Best Company Index Score

Published on Wednesday, 5th December 2018, contributed by SearchStar

SearchStar has been awarded a 2* Best Company Index (BCI) score, following a company-wide completion of the b-Heard survey of employee engagement. Totally secure and confidential, this academically-designed survey is the standard in workplace engagement measurement.

According to Best Companies, ‘an engaged workforce is more motivated and productive because people take pride in what they are doing and have faith in those around them. This leads to better working relationships, greater collaboration and ultimately a more successful organisation.’

A 2* rating means that SearchStar has achieved ‘outstanding’ employee engagement levels at the first time of asking. Importantly, it offers a fantastic chance of entering the list of the 100 Best Small Companies (next published in February 2019) having only become eligible in mid-2018 upon reaching 50 employees.

“Every year we conduct a staff survey, which helps us better understand what our employees like about SearchStar and what frustrates them. We then use the responses to shape positive change within the agency.

"The results are generally fantastic, but this year we wanted to take things a step further and set a marker in the sand - something quantifiable, repeatable and truly anonymous.

"This is the first year we’ve asked the team to complete the b-Heard survey and it feels great to have achieved a 2* rating. But, of course, we’ll be looking at ways of improving and hope to bring it up to the full 3 stars by 2020.”

Donna Moore, Operations Director, SearchStar

Best Companies

Best Companies is the brainchild of founder and CEO, Jonathan Austin. As the owner of several businesses, Jonathan wanted to create a true measure of workplace engagement so he could learn how to build a happier, healthier workforce.

With The Sunday Times on board as a publishing partner, Best Companies launched the first list in 2001. And with improvements in the way the data is reported on, Best Companies can look into businesses in a more detailed and effective way than any other organisation.


SearchStar is a leading UK independent digital media buying agency. Based in Bath, SearchStar works as a growth partner with over 200 advertisers across the UK.

A Google Premier Partner, SearchStar is one of the only agencies in the UK that also holds the coveted Google Marketing Partner status, and is a Drum Independent Elite Media Buying Agency and 6-time RAR Digital Awards winner.

In real terms, that means SearchStar supports its clients with a leading team of pay per click, programmatic, social advertising, video advertising, conversion and web analytics experts.