The seven deadly UX sins of agile user stories
Adam Babajee-Pycroft, MD at Natural Interaction:
There are lots of UX practitioners out there who are still resistant to Agile methodologies. One of the most common negatives we hear is aimed at agile user stories. User stories are short descriptions of a feature from the point of view of the user who wants it, usually a customer. They’re often written like a logic equation; As a < type of user >, I want .
The criticism goes that agile user stories are not user-centric, because they describe untrue situations – stories where users want to do something that users would never actually do. This makes user stories useless – worse than useless in fact because they can actually cause poor design through misrepresentation.
Truth is, we used to be down on user stories too, for these very reasons. We only became converts after we collaborated with a team who were using them properly. We realised that we hadn’t got a problem with user stories; we had a problem with user stories being done badly.
These are the seven deadly sins that make user stories useless, and what to do instead.