Head of Delivery | Digital Visitor

Function: Project Manager

Role categories: Advertising & Marketing, Digital / Interactive, Social Media, Marketing

  • Rate/Salary: Competitive, based on experience
  • Location: Bristol
  • Type: permanent
  • Starting date: ASAP
  • Expires: 13/03/2020

Job description

  • Salary: Dependent on experience, plus benefits
  • Location: Bristol
  • Starting date: ASAP

Awarded “Best Digital Agency 2019’ at the most recent Travel Marketing Awards, Digital Visitor has grown significantly over the last 12 months. We’re now searching for an ambitious and capable Head of Delivery to join the leadership team and continue our success against our exciting 3-year plan.

Job Description

Working as part of a growing team, this is a unique opportunity to develop your career in a leading digital agency that specialises in arguably one of the most engaging and exciting sectors - travel and tourism.

You will have three core areas of responsibility; delivery of client work, development of the delivery team and implementation of company innovations.

Whilst ensuring all client work continues to be delivered to the highest quality, on time, on target and on budget is paramount, you will also be responsible for team efficiency and performance. This includes team growth and development and therefore a strong capability in nurturing and supporting people is fundamental to success in this role.

As well as the delivery of client work, you will be accountable for the implementation of company innovations. These range from new services to brand new digital concepts and so solid skills in digital project management are essential.

As part of the leadership team, you will report directly to the Managing Director and be a cornerstone in quarterly and annual company planning.

Person specification

What we’re looking for:

  • An effective manager and leader
  • Highly capable in the delivery of digital marketing activity
  • Experience in managing a team and improving performance
  • A proven track record in digital project management
  • An affinity for the travel and tourism sector
  • At least 8 years of agency experience 
  • A proactive, ambitious, tenacious and confident individual



We’re dedicated to the development and happiness of our team and you will be rewarded with one of the best benefits packages in the city.

As well as great career prospects, we offer 25 days holiday (with an additional year for every year of service, up to 28 days) plus Bank Holidays, flexible working hours, regular company socials, a generous training budget, industry training sessions and some fun stuff like the Perkbox rewards programme, Friday ‘beer o’clock’, yoga classes (not mixed with drink) and an office health bar with complimentary drinks and snacks.

About Us:

Digital Visitor is an expert team of 15 and the country’s leading digital agency for travel and tourism.

We inspire people to do the things worth doing - and help destinations, attractions, accommodation providers and travel companies attract visitors from around the corner and around the world. With clients such as The Science Museum Group, The Houses of Parliament, British Airways i360, Zip World, DFDS, Accor Hotels, the Japanese Tourist Board, Mauritius, Poland and many more, travel and tourism is the industry we love.

We’re also very proud to have created a brilliant team centred around our four core values, which form the basis upon which we hire and measure our people, determine how we carry out our work, and provide a foundation for our company culture:

  • We are Proactive. We make things happen, and we push the boundaries of what we’re doing, defining the next iteration of our work.
  • We have Grit. We never give up and we stick at whatever we’re doing until we find the solution.
  • We are Evolutionary. We are driven by ambition and are forever evolving, chasing the new improved version of ourselves.
  • We are Challengers. We don’t coast, we explore new paths and take our clients with us in pursuit of a better way.

Longer-term, our vision is to become the most desired agency in the world in our industry, and we're well on our way to building an exemplary team to achieve this.

So, if this sounds like a role and company that you’d be a great fit, then we’d love to hear from you.

How to Apply:

To apply for the role, please send your CV and covering letter to Holly at holly@digitalvisitor.com by the closing date of Friday 28th February.