Experienced Account Manager | Synergy Creative

Function: Account Manager

Role categories: Design and Branding, HR/Employee Engagement, Marketing

  • Rate/Salary: Salary dependent on experience
  • Location: Bristol
  • Type: permanent
  • Starting date: ASAP
  • Expires: 02/12/2019

Job description

You know that you don’t need a top hat and a rabbit to make the magic happen: a Gantt chart, a block of post-its and a dose of confidence are way more effective. 

We’re looking for an experienced (and naturally entrepreneurial) Account Manager to join our growing team. You’re a safe pair of hands, a master plate spinner and relationship builder with an eye for detail. And of course, you’ll come with a few tricks up your sleeve to delight clients and spot opportunities for growth. That’s what we call magic.


We’re Synergy. We believe in the power of people.

We know employees have the power to imagine, inspire and create change for businesses, so we help brands to inspire their people and delight customers, turning their ambitions into action. Because when you tap into the power of people, everything is possible.

We’re looking for an experienced Account Manager who shares our belief to join our team, helping provide an exceptional service to our clients. You’ll have a minimum of 3 years working in an integrated agency and we’d love it if you had some internal comms knowledge too. Of course, you’re super organised, have an exceptional eye for detail and can keep calm under the pressure of busy agency life.

You'll have a full, clean(ish) driving licence and access to a car for business use, as well as a willingness to travel regularly, both nationally and internationally. And yes, cake baking skills are definitely a bonus!

Even in the last few months, we've been working on everything from helping organisations shape their culture and values, to big brand events and global engagement campaigns. So you know by joining Synergy you’ll get the chance to work on a wide range of creative projects with some fantastic brands (ones your mum’s heard of).


The role

Working in a team of 4, reporting into an Account Director, you’ll have responsibility for your own projects and areas of key client accounts as well as supporting a busy client services team and spotting opportunities to grow your clients. You will work closely with our creative studio, liaising with suppliers and being the main day to day contact for your clients. Your role is a crucial one for our business, after all, you’re fundamental to the smooth running of our team. No pressure then!

Person specification

Here’s the kind of thing you’ll be helping us with:

  • Confidently managing complex projects (and some simpler ones too)
  • Day-to-day client liaison and management - you’re the person that makes sure it all runs smoothly
  • Adding value by offering advice and guidance to clients and colleagues
  • Partnering with our strategy team to develop inspiring creative briefs
  • Going over work with a fine tooth comb to make sure it’s up to scratch
  • Relationship building and regular liaison with suppliers including copywriters, printers, photographers and event partners
  • Estimating, managing client budgets, producing project schedules and status reports


Working with us means you’ll get a competitive salary and a whole host of benefits like:

  • 25 days’ holiday, plus bank holidays and your birthday off 
  • 1 extra day holiday after 2 years with us, with another day after 3, and another after 4 years
  • If you really love (or hate) holidays, you can buy or sell up to 5 extra days’ holiday every year
  • Fantastic exposure to all areas of an integrated creative agency, with great skills development opportunities
  • Wellbeing programme including, weekly yoga sessions, fresh fruit, social events and financial planning  
  • Bespoke personal development and training plan
  • Cycle to work scheme
  • Defined pension contribution
  • Opportunities to support a charity of your choice

If you think you're who we're looking for, drop us a note with why you think we’re the perfect fit to our HR Manager, jill@synergycreative.co.uk