Traffic Manager (12 Month Full Time Contract) | Zone

Function: Traffic/Studio Manager

Role categories: Advertising & Marketing

  • Rate/Salary:
  • Location: Bristol
  • Type: permanent
  • Starting date: ASAP
  • Expires: 31/12/2019

Job description

Zone is looking for an experienced Traffic Manager (12 Month Maternity Cover)with an eye for detail, to support project owners and the creative studio to deliver high-quality work on time, efficiently and at pace. 

We’re looking for someone with a solid understanding of digital and print campaigns (banner ads, email, social media, print, OOH, POS) with an appreciation of the challenges and timings around these. This role sits within a creative studio, working with and supporting writers, designers, artworkers, developers and beyond. 

The ability to work in a fast-paced agency environment is essential.

A little bit about us...

Zone is the award-winning customer experience agency inside Cognizant UK. Founded in 2000, we grew to become a leading independent digital agency in the UK, before becoming part of Cognizant in 2017. Today we are a team of over 1,300 experts with offices in London and Bristol and delivery centres across the UK and Europe. We work with market-leading clients across every industry vertical – brands such as 

adidas, Aviva, Barratt Homes, BMW, British Gas, Electrolux, The FA and the John Lewis Partnership to name a few.

What to expect:

  • Working with the Client Project Director and Creative Director to deliver the day-to-day smooth running of the creative studio in Bristol.
  • Planning and scheduling work across the creative studio, matching work with the skills and expertise of the studio team.
  • Running daily morning meetings to run through and prioritise work. 
  • Identifying and managing risks and issues and resolving them before they arise or escalating where appropriate.
  • Reacting to changing priorities, understanding and communicating the impact of change.
  • Covering and accommodating planned and unplanned absence.
  • Monitoring project health across the studio and flagging any potential issues/areas of concern.
  • Working with team leads and facilitating the development of studio team members.
  • Continuously reviewing capacity and utilisation.
  • Sourcing and liaising with freelancers where required.
  • A guardian for our quality control process.
  • Line managing a Traffic Assistant.

If you like:

  • Being the beating heart of a busy studio and the ultimate team-player.
  • Problem solving and troubleshooting.
  • Thinking like a Project Manager, and a Creative.
  • Supporting Project Owners to get the best from the studio, by helping them craft excellent briefs and sensible project approaches.
  • Working magic with schedules, timings and deadlines.
  • Multitasking in a fast-moving environment whilst maintaining a calm manner.
  • Embracing and managing change as it materialises throughout projects. 
  • Having a firm yet fair mantra which people trust.
  • Working with a team of excellent creative writers, designers, artworkers and developers.
  • Finding local talent for our Freelance bank.
  • Working with productivity tools such as Slack, Trello, Resource Guru and Jira.
  • Contributing to and maintaining a healthy, happy working environment.
  • Getting the best out of individuals and teams.


Why us?

We have a deep belief in the transformative effect of great customer experiences, and we help some of the UK’s biggest brands on their transformational journey. We are practitioner-led and work collaboratively with our clients, so we all go further, faster. Our lean, multi-disciplinary teams deliver value quickly, opening up new possibilities for our clients at pace. We love what we do, and we love working with like-minded teams to deliver compelling products, services and communications.


What we believe in

Wellness is massively important to us and so we believe in working flexibly to ensure our colleagues get the work-life balance they need to meet the demands of their personal and professional commitments. We strive to provide the very best experience for our clients and staff and do this through a shared philosophy.