Account Director Digital Performance Marketing | Noble Studios
Function: Account Director
Role categories: Digital / Interactive
- Rate/Salary: Competitive rate
- Location: Bristol
- Starting date: ASAP
- Expires: 31/08/2019
Are you ready to perform?
We’re on the hunt for a Client Success Manager.
Noble Digital Marketing is the new kid on the block in Bristol’s thriving digital community.
Born from a Joint Venture between Nevada, US-based Noble Studios and Bristol’s leading integrated agency Mr B & Friends, Noble helps clients to accelerate their digital marketing performance and generate tangible and measurable returns from their marketing investment.
We’re looking for our next team member to come and join our growing and ambitious business. Client Success Managers aren't just account managers – they are team leaders, thought leaders and advocates for the client, the company, and the industry. They work closely with leaders across the company, and report directly to senior leadership. They ensure projects and services exceed client expectations. And they provide leadership that helps people do their best work through open problem-solving, empowerment and inspiration.
While you’ll be a superstar (naturally!), your official title will be Client Success Manager.
An assertive, forward-thinking problem solver, you’ll join the Noble UK team with the responsibility of overseeing multiple client relationships and revenue growth. The CSM will secure new business opportunities and nurture new client prospects through the sales process, management of proposals, pitches and contracting.
This position will work hands on with clients: investigating performance trends, mastering the delivery of client communication, and partnering internal team members to ensure superior results.
You’ll work in one of the coolest offices in Bristol – the home of Mr B & Friends – and enjoy the creative and social culture that goes with the environment.
Manage account plans, identify revenue growth opportunities and develop strategies to achieve targets for multiple clients
Facilitate thoughtful and detailed scopes of work for current and new client projects that align to their goals
Deliver reports, recommendations and briefings to ensure clients are connected to results achieved
Develop new relationships and business opportunities for Noble by nurturing existing contacts and seeking out new prospects, using current tools and processes
Ensure balanced ROI of efforts to impact
Provide thought leadership on services, products, best practice and client industry priorities, leveraging the Noble’s subject matter experts
Experience and Skills Required
3+ years of experience in project/account management within the marketing/technology /web industry including process development and execution
Demonstrated success with client relationship management or customer service showing ability to build strong and lasting business relationships
Financial acumen with budgets, P&L’s, forecasting and pricing
Problem solving, critical thinking and troubleshooting skills
Solid working knowledge of current digital technologies and ability to learn, and know how and when to apply new technologies
Knowledge and experience with the concepts behind our technology offerings, including Analytics, SEO / SEM, Display/Social Advertising
Technically competent with business software programs, including (or similar to) Microsoft Office Suite, Jira, Salesforce, etc.
The role requires travel in the UK and beyond, so ability to travel and a driving license are required
Experience and Skills Desired (but not required):
Google Analytics, Google Ads, Facebook Ads Manager, and Bing/Microsoft Ads certified
Experience with CMS platform(s)
How to apply:
Get creative. Send us your CV, letter and even a short video to introduce us to you.
Competitive salary Flexible working 24 days holiday plus all bank holidays Free twice weekly fitness training Quarterly socials Friday beers Death in service life assurance
24 days holiday plus all bank holidays
Free twice weekly fitness training
Death in service life assurance
Account Director Digital Performance Marketing
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