Project Director, Zone

Function: Project Manager

Role categories: Technical

  • Rate/Salary: Competitive salary + great benefits
  • Location: Bristol
  • Type: permanent
  • Starting date: ASAP
  • Expires: 31/07/2018

Job description

A passionate digital leader, you will take complete ownership for project delivery with a group of clients, delivering exciting, innovative, complex projects for your clients. You will lead the vision for project management within the group, ensuring the profitable and high-quality delivery of projects and managing the group’s production team. In addition, you will be part of a multi-disciplinary leadership team inspiring ground-breaking work and encouraging clients to think ambitiously about the potential of their brands. As part of the client group leadership team, you will take responsibility for the long-term direction of the group and the quality of output.

Project Director responsibilities

  • Provide the vision and leadership for the production team within the client group and take responsibility for the quality of their output
  • Ensure all agency delivery processes are embedded within the client group and are utilised or adapted effectively to deliver client projects. These include, but are not limited to: scoping, estimating project costs, project planning, quality management, resourcing project risk and assumption management
  • Build influential relationships with key client decision-makers whereby they trust and value your opinions and seek advice on their business and project issues. Provide leadership and counsel to them at key points during project delivery, representing work to them and ensuring they are comfortable with project scope, quality, costs and status
  • Play an instrumental role in growing existing client relationships and accounts by designing and executing production strategy, attending pitches and client meetings and leading on the production aspects of client proposals
  • Provide consistent, effective and efficient delivery of all projects within your client group ensuring they are within scope, quality measures, timelines and budget
  • Own the resource management process within your client group, working in partnership with the resource coordinator to ensure that additional and surplus resource is effectively managed against delivery and budget
  • Champion the use of Timezone within your client group

Leadership team responsibilities

  • As part of the senior team, take full responsibility for the quality of work produced by your team, ensuring it is of the highest possible standard, is on brand and meets or exceeds the brief
  • you will take full responsibility for account profitability and the delivery of account growth
  • As part of the senior team you will lead, motivate, inspire and empower the client group team day-to-day, ensuring they spot opportunities, see beyond challenges and deliver to the highest possible standards
  • Manage your team, ensuring that everyone has regular appraisals, clear objectives and a career plan to work towards
  • Manage your team resources to ensure work is delivered on time and profitably, resolving conflicts and making the case for new hires as appropriate

Relationship with delivery director

  • As client project director, your day-to-day work will be spent working within your client group. You will be expected to build a relationship with Zone’s delivery director using them as a source of mentoring and guidance and utilising the frameworks and best practice they deliver
  • You will meet regularly with the wider delivery team (from other client groups), and as a senior member of the team, will help define the agency’s point of view on key issues
  • It is your responsibility to manage the individual careers of your team. The role will be involved in recruitment, skills development, succession planning etc.

Person specification


  • Broad digital knowledge with an appreciation of all the skills required to develop high-quality digital output
  • Strong experience of a project director in a digital agency, working in a client-facing environment
  • Proven track record of overseeing the simultaneous delivery of multiple projects across the full digital spectrum from strategy engagements to content-led projects to complex website design and builds (individual project revenues £50k - £500k and annual client group revenues of £3m - £5m)
  • Broad understanding of digital technologies
  • Strong understanding of Agile methodology
  • Innovative problem solver with the ability to apply a rigorous analytical approach to identify issues and deliver solutions quickly
  • Ability to multi-task while consistently maintaining a high level of quality and attention to detail
  • Exceptional leadership skills with the confidence and integrity to earn client and internal team confidence quickly
  • Strong client management skills with the proven ability to build and lead senior client relationships and manage stakeholders
  • A collaborative communicator with excellent communication and presentation style
  • Proven experience of delivering high-quality output while delivering against commercial requirements