Member Directory

Express Systems

0800 083 4603

www.exsystems.co.uk
jneale@exsystems.co.uk

Sector: Bristol Media Preferred Suppliers

Membership Type: Turnover < £1M

Key Skills

Key Clients

Studio 6; Clear Communications; Oomph Agency; Oakwood; Dekken; Blue Chip Marketing; The Marketing practice; Engage Group; Rave; Bite CP; Jupiter Design; Hugo and Cat Digital; Cool Pink; Mundocom; Blue Barracuda; Rees Bradley Heburn; Price Waterhouse Coopers; Nationwide Building society;

Your business is expanding and growing in complexity. The systems you use (whether IT based or manual) start to become unmanageable and prone to error. Worse still, they don't even tell you how you're doing. You get to the point where your system seems to be running you rather than the other way round.

Our consultancy service - which can take as little as a few days, depending on your business - can help you pull together your financial, user and client needs and priorities and design a set of processes that accommodate and balance them.

Commercial intelligence - Big Picture - create and develop an understanding of the critical requirement for internal teams to prioritise business needs. Deadline driven to profit driven

Constructing charging models - evaluation and guidance on construction of hourly rates, contracts and retainers

Accurate estimating and invoicing - direction and training to teams on construction of accurate, consistent job pricing

Account managers - defining roles and responsibilities

Production - visibility on utilisation, scheduling, resource planning, procurement

True and accurate financial reporting - evaluate and plan critical regular business reporting needs

New business - considering the needs of the core business. Visibility on creation, development and results

CRM - up to date visibility on client communications/relationships

A practical approach to implementation

We'll also put the solution into place for you. Many systems falter in the application but with our understanding of both IT solutions and people's needs, we'll help your team understand how to get the most from the system we recommend.

We also realise that staff have to do their daily work while learning the new system. And, with our thorough approach, we'll go into detail like reminding you to inform clients and suppliers that your interaction with them may be changing (for the better!)

A new system will mean change. This can be an issue for people at all levels, so needs to be handled sensitively. Managing change is one of our strengths.

Key People

Jason Neale: Partner
Clients are impressed by Jay's outstanding knowledge of Creative Agencies and his ability to help them become more profitable. Having worked in finance for a major plc, and with experience of the financial, sales and web development industries, he understands what companies need from systems software.
Steve Vincent: Partner
Steve graduated from Leeds Metropolitan University in 1988 and started on his path towards solution consulting for SMEs - which he has been very successfully involved with ever since. Steve spent many years working for Synergist, managing implementations for customers efficiently and helping them make the most of this first class solution. It was this foundation that encouraged Steve to set up Express Systems with Jay Neale.
Lisa Robertson: Business Consultant
Lisa is a positive, proactive and results driven consultant with a highly successful background of achievement of profitable growth through the creation and execution of successful business establishment and restructure. She has over 20 years of experience working with businesses in the design industry with the primary focus on exceeding expectations by creating visibility on profitability, utilisation and quality by evaluation of current working practices and implementation of focused best practice.
Louise Neale: Project Manager
Louise has over 8 years' experience of implementing Systems in a variety of industries including design, PR, construction, consultancy and marketing. She works closely with companies to identify internal processes and how these could be enhanced or mapped onto Systems. She also has experience of issues that expanding companies experience, including the tricky process of ensuring that all expenses are available to be recharged, including credit cards and petty cash, and managing freelancer costs and how these can be reported on. She can structure training sessions on a one-to-one basis or for a group and clearly communicate to the team.
Lynn Barratt: Business Consultant
Lynn has extensive experience of designing and implementing business systems, with responsibility for both the business aspects and the human side. Her 10 years as Business Systems Manager in a major marketing company, and recent experience as a Synergist project manager, are augmented by a wealth of qualifications, including Prince 2 Project Manager status and a postgraduate certificate in Business Management. Her mission is to ensure that systems meet the needs of the business and fulfil the promise of being "user friendly".
Anna Root: Project Manager
Anna has been implementing systems since graduating from University 11 years ago in accountancy. Her main focus has been on Sage and she's accredited in all Sage products as a reseller, trainer and implementer. Anna's experience allows her to offer businesses a full solution, from helping them implement the right solution to installation and training, ongoing support and advice moving forward.