Jul28

Inspirational Leadership & Performance Management

Wednesday, 28th July 2010

Bristol Business College, Engineers House, Clifton, Bristol

Cost £195 + vat per delegate

Delegates will learn:

How to move from management to leadership.

How to analyse your leadership style.

8 steps to create a winning team.

How to coach, delegate, support and motivate.

How to communicate.

How to use the leadership models.

How to empower others.

Negotiation skills.

How to make decisions.

How to set clear goals for self and others.

How to introduce change.

How to resolve people issues. Assertiveness.

How to maintain effectiveness under pressure.

Self Leadership Skills

 Attitude – What attitude does an Effective Manager have?

 What effect does this have on their staff and on the organisation?

 What is Effective Communication – The concept of Words, Music & Dance!

 What is Effective Listening – The 5 Levels of Listening

Managing Development

 How do you prefer to learn?

 What are the different learning styles

 How do people within your team prefer to learn?

 How do I draw up an effective development plan for myself and others?

Managing Performance

 What is performance management? What isn’t it?

 What is the cycle of effective performance management?

 How do we set objectives effectively?

 How do I monitor performance against target?

 What should be covered at the start of the appraisal, during the appraisal and at the end of the discussion so as to make it as effective as we can make it?

 How can we make it motivational so that performance improves as a result of it and the whole process? How do we ensure it is not a ‘paper-filling exercise’ and that the whole process is of value?

 How do we cover ‘bad news’ during an appraisal discussion?

Team Management

 How do we manage teams effectively? How do we manage individuals within the team?

 What is the life cycle of a team? How do I ensure my team truly performs rather than merely hits their target?

 How do I deal with difficult team members in a way that remains positive for the team?

 What can I do to maintain performance at high levels?

Managing Myself

 How assertive am I and how can I become more assertive when I need to? What skills can I learn to become more assertive when dealing with giving feedback, delegating, managing conflict and coaching?

 How can I manage my time more effectively and maintain my effectiveness under pressure?

For further information and to register please contact 0845 5551030 or click: http://www.bristolbusinesscollege.com/news/index.html

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