May07

This workshop is suitable for all levels of in-house and agency comms specialists, including senior managers with operational involvement in crisis planning, crisis management teams or business continuity. As far as possible, the session will be tailored to the needs of individuals attending and will create a forum for sharing of experience and knowledge. Practical work on both real and imaginary scenarios will reinforce learning.

Topics will include:

• issue or crisis: is there a choice?
• identifying issues that might bite
• crisis incubation: diagnostic indicators
• what type of crisis
• crisis planning checklist
• avoiding the crisis culture
• scenario work and case studies
• what to say – and do – when your crisis strikes

All full day courses are £125.00 plus VAT for members of professional bodies as described on our home page, and £150.00 plus VAT for non members. Half day courses are £50.00 plus VAT for members, and £75.00 plus VAT for non members. If you are a member of a professional body not listed, please email us and we will happily add your organisation to our members portfolio, if appropriate.

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